Shipping policy

Domestic Shipping – United States

All orders ship from Maui, Hawaii, not the U.S. mainland.

Shipping Rates & Methods

  • Standard shipping: Flat rate of $8.49 for all U.S. orders, regardless of order size.
  • Free shipping: Orders of $125 or more before shipping costs qualify for free standard shipping.
  • Expedited shipping: USPS and other expedited services, including Priority or Express, may be available for an additional charge.
  • Standard shipping is generally sent via USPS, although 808 Clothing Inc. reserves the right to select the carrier and service based on the size and nature of the order.
  • Shipping carrier and method are determined at the sole discretion of 808 Clothing Inc.

Processing & Delivery Times

Orders are shipped during normal business days, Monday through Friday. Orders placed on weekends or holidays will normally ship on the next business day.

Most orders ship within 1–5 business days, although in rare circumstances processing may take up to 7 business days.

Because all orders ship from Maui, please add 2 business days to any carrier-provided delivery estimate. We do not guarantee a specific delivery date or offer guaranteed expedited delivery from Maui.

Once an order has been handed over to the carrier, 808 Clothing Inc. is not responsible for carrier delays, late deliveries, or delivery dates. Please contact the carrier or your local post office for tracking and delivery information.

Free Shipping & Refunds

Orders totaling $125 or more before shipping qualify for free standard shipping. The shipping method for free-shipping orders is selected at the sole discretion of 808 Clothing Inc.

Orders over $150 will automatically require a signature upon delivery.

If a return or refund reduces an order that originally qualified for free shipping to less than $125, the standard $8.49 shipping charge will be deducted from the refund.

Address Changes & Incorrect Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout, including the street address, apartment or suite number, city, state, ZIP/postal code, and country.

If you notice an error in your shipping address, contact us immediately before your order ships at (808) 357-1988 or customerservice@808clothing.com. We will do our best to make corrections before shipment, but address changes cannot be guaranteed once an order has been processed or handed over to the carrier.

Once an order has shipped, we cannot change the delivery address.

808 Clothing Inc. is not responsible for packages that are delayed, lost, returned, or undeliverable because of an incorrect or incomplete address provided by the customer.

If a package is returned due to an address error, the customer is responsible for:

  • The original shipping cost
  • Any return shipping fees charged by the carrier
  • The cost of reshipping the order, if requested

If a refund is requested instead of reshipment, any shipping costs incurred by 808 Clothing Inc. will be deducted from the refund. Shipping costs are non-refundable when a package cannot be delivered due to an address error.

Canada Shipping

We do not currently ship to Canada. This policy has been effective since January 4, 2021.

Important Delivery Notice

Because all orders ship from the island of Maui, delivery times may be longer than mainland U.S. shipments. No specific delivery date or expedited delivery time is guaranteed.

Once a package is accepted by the carrier, 808 Clothing Inc. is no longer responsible for delays or late delivery. Please contact the carrier directly for information regarding the status or expected delivery of your package.